Preventing & Managing Disruptive Passenger Behaviour (Paperback)

Preventing & Managing Disruptive Passenger Behaviour By Philip N. Hardy Cover Image
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A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.

Product Details
ISBN: 9780956015938
ISBN-10: 095601593X
Publisher: Securicare International Limited
Publication Date: January 20th, 2022
Pages: 36
Language: English