Joseph-Beth Booksellers Return & Refund Policy
We gladly accept most merchandise returns and exchanges under the conditions listed below:
- Most merchandise in original condition, with all tags and packaging, may be returned within 30 days with a receipt for a refund (excluding any shipping cost).
- Any discounts received will be reflected in the value of the refund.
- Unfortunately, no returns, refunds, or exchanges after 30 days.
- A form of personal identification is required.
Refunds will be issued in the same form of payment originally used for purchase:
- Credit Card Purchases: Your refund will be credited to the original credit card
- Gift Card Purchases: Your refund will be issued in the form of a Gift Card
- Gift Recipients with gift receipt: Your refund will be issued as a Gift Card
- Checks: No refund for 10 days. Refund will be issued as a Gift Card
- Financial Aid: Your refund will be credited back to the Financial Aid office and the Bursar Office will be notified.
- Christ College of Nursing textbooks and Good Samaritan College of Nursing textbooks and uniforms may only be returned at the respective Gift Shop locations.
- Individually monogrammed or personalized products cannot be returned.
- Products with online activation or online features cannot be returned.
- If wrapping has been removed from textbooks they cannot be returned.
- Certain special orders cannot be returned.
- Clearance sale items cannot be returned.
- See store manager for details. Other restrictions may apply.
Additional instructions for returning internet or shipped orders:
- The customer is responsible for the cost of return shipping. We recommend you return your items using a traceable and insured method. Joseph-Beth is not responsible for packages lost or damaged during return shipment.
- A copy of the packing slip or invoice that arrived with your order must be included in your return shipment. Items returned with no identifying information cannot be processed for refund.
- Orders returned by shipment should be addressed to:
ATTN: WEB RETURNS
2692 MADISON RD
CINCINNATI, OH 45208