Return Policy

Joseph-Beth Booksellers Return & Refund Policy

We gladly accept most merchandise returns and exchanges under the conditions listed below:

  • Most merchandise in original condition, with all tags and packaging, may be returned within 30 days with a receipt for a refund (excluding any shipping cost).  
  • Any discounts received will be reflected in the value of the refund.
  • Unfortunately, no returns, refunds, or exchanges after 30 days.
  • A form of personal identification is required.

Refunds will be issued in the same form of payment originally used for purchase:

  • Credit Card Purchases: Your refund will be credited to the original credit card
  • Gift Card Purchases: Your refund will be issued in the form of a Gift Card
  • Gift Recipients with gift receipt: Your refund will be issued as a Gift Card
  • Checks: No refund for 10 days. Refund will be issued as a Gift Card
  • Financial Aid: Your refund will be credited back to the Financial Aid office and the Bursar Office will be notified. 

Restrictions:

  • Christ College of Nursing textbooks and Good Samaritan College of Nursing textbooks and uniforms may only be returned at the respective Gift Shop locations.
  • Individually monogrammed or personalized products cannot be returned. 
  • Products with online activation or online features cannot be returned. 
  • If wrapping has been removed from textbooks they cannot be returned.
  • Certain special orders cannot be returned. 
  • Clearance sale items cannot be returned. 
  • See store manager for details. Other restrictions may apply.

Additional instructions for returning internet or shipped orders:

  • The customer is responsible for the cost of return shipping.  We recommend you return your items using a traceable and insured method.  Joseph-Beth is not responsible for packages lost or damaged during return shipment.
  • A copy of the packing slip or invoice that arrived with your order must be included in your return shipment.  Items returned with no identifying information cannot be processed for refund.
  • Orders returned by shipment should be addressed to:

JOSEPH-BETH BOOKSELLERS
ATTN: WEB RETURNS
2692 MADISON RD
CINCINNATI, OH 45208